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You deserve to be safe, you deserve to be respected, and you are not alone. Raphael House and our community partners are here to help.
Accessing Our Services Community Resources Safety Planning
You deserve to be safe, you deserve to be respected, and you are not alone. Raphael House and our community partners are here to help.
Accessing Our Services Community Resources Safety PlanningPlease be aware that your internet and phone use can be monitored. If there is any chance that your abuser has access to your computer or your phone, we recommend using a safer (public) phone or computer. If you are in immediate danger, please call 911.
We are committed to supporting survivors, and ensuring the health of our community. Our shelter, 24-hour hotline, and community programs are all fully operating.
Raphael House provides emergency shelter to individuals and families immediately fleeing domestic violence. Our ability to offer support is based on current vacancies in our shelter (we do not have a waiting list).
Click the button above to see available bed space in all local domestic violence shelters, including Raphael House. This information is updated once daily. If we are listed as screening, please call our 24/7 hotline at (503) 222-6222 with a completed SSA (more info below) and see if our shelter is the right fit.
Please know that even if shelters are full, help is available! You deserve to be safe, you deserve to be respected, and you are not alone. To speak with an advocate or learn more about resources, contact our hotline or any of the domestic violence support lines listed under Important Numbers.
For survivors who have accessed our emergency shelter previously or who are current participants in specific collaborative programs, Raphael House also provides a wide range of supportive and ongoing services. Please visit Our Services to learn more.
The Safety and Stabilization Assessment (SSA) is a tool that all local domestic violence agencies use to assess survivors’ housing and shelter needs. The process of accessing housing services, including emergency shelter, begins with completing an SSA.
During the SSA an advocate will ask you a series of questions about your relationship and housing history, and then guide you to the best available resources based on your specific situation.
The Gateway Center is the main resource for completing an SSA. For other locations and options, please call any of the Multnomah County domestic violence support lines listed under Important Numbers on this page.
The Coordinated Access System is a collaborative effort among Multnomah County domestic violence agencies to provide streamlined and equitable access to shelter and housing support. By working together, we ensure that you can expect the same process and information no matter who you contact.
If you are a community partner and would like to learn more about Coordinated Access within the Domestic Violence Continuum, please view the following webinar.
If you need immediate local support, please contact our 24-hour hotline at (503) 222-6222 for confidential crisis intervention, safety planning, emotional support, and information about available resources. Every caller has access to an international language bank, which can translate any language.
For support throughout Oregon, visit the
Oregon Coalition Against Domestic and Sexual Violence
For support in Washington State, visit the
Washington State Coalition Against Domestic Violence
Call The Gateway Center at (503) 988-6400 during their regular hours of Monday-Friday from 9am-12pm and 2-4pm. Leave a message with your name and a safe phone number, and you will receive a same-day call back from a blocked number. All services begin with a phone call.
Survivors can connect with an experienced advocate (“navigator”) via The Gateway Center for support with safety planning, restraining orders, protection orders for elderly and disabled survivors, shelter and relocation options, legal services, and counseling and support groups.
Although most services can be provided over the phone, Gateway Center can schedule an in-person appointment depending on capacity and the service needed.
Who do we serve?
Raphael House proudly serves anyone impacted by domestic violence regardless of gender identity, ethnicity, disability, immigration status, primary language, or sexuality.
Multigenerational families with kids (and adults) of all ages are supported, and we welcome pets!
(503) 222-6222
Confidential safety planning, shelter information, resource referrals, and crisis support.
(503) 232-4448 / (888) 232-4448
Línea de Crisis disponible las 24 horas
(503) 381-7757
(503) 235-5333 / (888) 235-5333
24/7 confidential hotline for domestic and sexual violence survivors and loved ones.
(800) 799-SAFE (7233) or TTY (800) 787-3224
(855) 812-1001 (Video Phone) or DeafHotline (Instant Messenger)
Advocates available 24/7 via TTY and live chat to help people affected by domestic violence who are Deaf or hard of hearing.
(844) 7-NATIVE (762-8483)
Confidential and national 24/7 helpline for Native Americans and Alaska Natives, offering culturally-appropriate support and advocacy.
Below are hubs for finding all kinds of community resources in the Portland area – including food, housing aid, day services, etc.
