Donor Privacy Policy

Raphael House of Portland is committed to respecting the privacy of our donors. We have developed this policy to assure our donors that personal information will not be shared with any third party. If you have questions, please don’t hesitate to contact Amanda Ives, Donor and External Relations Manager, at (503) 243-5116. 

Awareness

Raphael House of Portland provides this Donor Privacy Policy to make you aware of our policies and practices, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list at any time, if you desire to do so.

information collected

Here are the types of donor information that we collect and maintain:

  • Contact information: name, employer, complete address, phone numbers, email address
  • Payment information: credit card number and expiration date (for monthly donors and those who have voluntarily and directly opted-in only – encrypted for maximum security), and billing information
  • Information concerning how you heard about Raphael House of Portland
  • Information you wish to share: questions, comments, suggestions, etc.
  • Your request to receive periodic updates; e.g., to individuals who request it, we will send mailings related to specific fundraising appeals, programs, and organizational updates.
HOW INFORMATION IS USED

Raphael House of Portland uses your information to understand your needs and provide you with better communication and support. Specifically, we use your information to help you complete a donation transaction, communicate back to you, and update you on agency happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide information requested or of interest, and we take seriously each recommendation as to how we might improve communication.

NO SHARING OF PERSONAL INFORMATION

Raphael House of Portland will never sell, rent, or trade your personal information to other organizations. We assure you that the identity of all our donors will be kept confidential. Use of donor information will be limited to the internal purposes of our organization. 

REMOVING YOUR NAME FROM OUR MAILING LIST

It is not our desire to send unwanted physical mail or e-mail to our donors. Please contact us if you wish to be removed from our mailing list. All requests to be removed from Raphael House of Portland’s mailing list(s) will be honored.

CONTACTING US

If you have comments or questions about our Donor Privacy Policy, please contact Amanda Ives, Donor and External Relations Manager, at (503) 243-5116. 

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